This bill mandates the Commissioner of Human Services, in collaboration with the Commissioners of Health, Community Affairs, and Children and Families, to establish a 24-hour, toll-free Mental Illness Resource Hotline. The hotline will serve individuals experiencing non-emergency mental health issues or crises, providing them with immediate assistance and connecting them to appropriate local and state resources. In cases where a caller indicates potential suicidal intent, hotline staff are required to facilitate a "warm hand-off" to the New Jersey Suicide Prevention Hopeline, ensuring that the caller receives urgent support without being placed on hold.

Additionally, the bill outlines the staffing requirements for the hotline, emphasizing the need for licensed professionals with diverse backgrounds and language capabilities. It also calls for a public awareness campaign to promote the hotline, particularly targeting children and young adults, and mandates that various state departments display the hotline number on their websites. Furthermore, the bill establishes a system for connecting callers from any health or human services-related hotline to the appropriate resources, ensuring that individuals receive the help they need without unnecessary delays.