This bill mandates that electric public utilities in New Jersey reimburse customers for the cost of spoiled food and prescription medicine resulting from a sustained power outage lasting more than 48 hours after a major event, such as a storm. Customers are entitled to reimbursement for the actual cost of the spoiled items, provided they submit an itemized list and proof of loss, which can include receipts or photographs. The bill also requires utilities to establish an online application system for reimbursements within 90 days of the bill's effective date.

Additionally, the bill defines key terms such as "major event," which encompasses various natural disasters and other conditions that disrupt utility service, and "sustained interruption," referring to service cessation lasting over 48 consecutive hours. The Board of Public Utilities is tasked with adopting necessary rules and regulations for the implementation of this reimbursement process. The act is set to take effect immediately upon passage.