The bill amends New Jersey's existing laws concerning the Office of State Long-Term Care Ombudsman, broadening its focus to encompass all individuals needing long-term care, rather than just the elderly. Key changes include the removal of terms like "the elderly," "patients," and "clients," and the introduction of terms such as "long-term care residents." The bill emphasizes the protection of civil and human rights for these individuals, who may face various barriers in advocating for themselves. The Ombudsman is now tasked with receiving, investigating, and resolving complaints related to long-term care facilities, ensuring that residents' rights are upheld.

Additionally, the bill enhances the reporting and investigation processes for suspected abuse or exploitation of long-term care residents. It mandates that individuals who suspect a crime must report it to local law enforcement and the facility's health administrator, with specific timelines for reporting based on the severity of the abuse. The Ombudsman is required to conduct prompt investigations and notify relevant authorities within 24 hours of receiving a report. The bill also introduces new provisions regarding the confidentiality of complaints and penalties for retaliatory actions against those who cooperate with the Ombudsman. Overall, these amendments aim to strengthen protections for long-term care residents and improve the effectiveness of the Ombudsman's office in advocating for their rights and well-being.

Statutes affected:
Introduced: 52:27G-1, 52:27G-2, 52:27G-4, 52:27G-5, 52:27G-6, 52:27G-7, 52:27G-7.1, 52:27G-7.2, 52:27G-7.3, 52:27G-8, 52:27G-9, 52:27G-10, 52:27G-11, 52:27G-13, 52:27G-14