This bill mandates the New Jersey Motor Vehicle Commission (MVC) to deploy mobile units to alleviate service delays at overcrowded agencies. In situations where multiple commission agencies are experiencing overcrowding and delays, the MVC is required to utilize these mobile units to assist in processing customer transactions. If the number of available mobile units is less than the number of overcrowded agencies, the MVC must prioritize their use to maximize service to individuals or to achieve the greatest reduction in delays.

The bill aims to enhance customer service efficiency by ensuring that the MVC can respond effectively to high demand at its agencies. It emphasizes the importance of utilizing mobile units as a solution to improve access to services during peak times, thereby addressing the needs of the public more effectively. The act is set to take effect immediately upon passage.