This bill mandates that retail establishments provide refunds to consumers for defective merchandise purchased at self-service or automated kiosks located within the establishment but not operated by it. To qualify for a refund, consumers must present a receipt or other proof of purchase. Additionally, the bill stipulates that the operator of the kiosk must reimburse the retail establishment for any refunds issued to consumers.
Violations of these provisions can result in civil penalties, with fines reaching up to $2,500 for a first offense and up to $5,000 for a second offense. These penalties will be enforced through civil actions under the "Penalty Enforcement Law of 1999," with the Superior Court having jurisdiction over such proceedings. The bill is set to take effect immediately upon passage.