This bill mandates that public utilities in New Jersey inform their customers about any petitions filed to increase rates, tolls, or charges. Specifically, when a public utility files such a petition with the Board of Public Utilities (BPU), it is required to notify affected customers through their first utility bill following the filing. The notice must include a summary of the filing, the reasoning behind it, its impact on customers, details about any public hearings, and instructions on how customers can express their support or opposition to the filing.

Additionally, the bill allows customers to opt in to receive email notifications regarding hearings related to these petitions. The intent of the legislation is to enhance transparency and communication between public utilities, the BPU, and customers, ensuring that customers are well-informed about potential rate changes and have a platform to voice their opinions.