This bill updates the notification requirements for the "Energy Bill Watch" program, specifically targeting residential customers whose electricity or gas usage is measured using smart meters. It clarifies that electric and gas public utilities must notify these smart meter customers on the 10th and 20th days of each billing cycle about their usage costs and amounts in kilowatt hours or therms. The notifications can be sent via text message or electronic mail, depending on the customer's preference, and must reflect usage data up to two days prior to the notification date.
Additionally, the bill mandates that utilities automatically enroll all smart meter customers in the Energy Bill Watch program and provide options for customers to set a threshold for notifications based on their usage costs. It also requires utilities to advertise the program through various channels and ensure that customers receive guidance on customizing their notification preferences or opting out of the program. Overall, the bill aims to enhance communication and transparency regarding energy usage for residential customers.
Statutes affected: Introduced: 48:3-86.1, 48:3-86.2