This bill mandates the establishment of a senior citizens telephone chat-line by the Division of Aging Services within the Department of Human Services. The chat-line aims to connect older adults who may be experiencing feelings of isolation or loneliness with volunteers who will provide emotional support through weekly phone calls. Individuals aged 60 and older, or their family members or guardians, can register to receive these calls by submitting a form that includes personal details such as their name, address, interests, hobbies, and preferred call times.

Additionally, individuals aged 18 and older who wish to volunteer for the chat-line must also register and provide similar information to facilitate effective matching with seniors based on shared interests and geographical proximity. The bill emphasizes the importance of confidentiality, ensuring that the identities of both the seniors receiving calls and the volunteers, as well as the content of the conversations, remain protected. The Department of Human Services is tasked with creating the necessary rules and regulations to implement this initiative effectively.