This bill aims to expand the Information and Referral Services helpline within the Division of Disability Services in the Department of Human Services, with an appropriation of $100,000 to support its implementation. The expanded helpline will assist individuals in planning visits to State and county public facilities by coordinating necessary accommodations for in-person appointments. The staff will provide information on accessibility features such as disability ramps, sign language interpreters, and service animal policies, as well as address accessibility challenges and offer guidance on navigating public spaces.
Additionally, the bill mandates that State and county public facilities designate an existing office to oversee visit accommodations arranged through the helpline, ensuring that hotline staff can coordinate on-site assistance effectively. The Division of Disability Services is also tasked with consulting relevant agencies to identify necessary information and develop strategies for publicizing the helpline, ensuring that individuals requiring access to public facilities are aware of and can utilize the service.