This bill prohibits public utilities from imposing a surcharge on customers who opt for alternative payment methods instead of enrolling in automatic payments. Specifically, it defines a "surcharge" as an additional fee charged by a public utility during a payment transaction to cover the costs associated with third-party payment processing services. The bill outlines that alternative payment methods include one-time payments made through online credit or debit card transactions, automated telephone systems, or direct bank account withdrawals.
The legislation aims to protect customers from additional fees when they choose not to use automatic payment options. By ensuring that public utilities cannot impose surcharges on these alternative payment methods, the bill seeks to promote fair billing practices and enhance consumer protection in the utility sector. The act is set to take effect immediately upon passage.