This bill mandates that public utilities provide specific information on customer bills when there is an approved increase in rates, charges, or schedules by the Board of Public Utilities. It requires that a bill insert be included with the utility bill for affected customers, which must be presented in 12-point font and written in plain language in both English and Spanish. The insert must contain an itemized list of any increases and an explanation of the reasons for these increases.

The intent of the bill is to enhance transparency in public utilities' billing practices and promote greater accountability to consumers. By ensuring that customers are informed about rate changes and the rationale behind them, the bill aims to foster a better understanding of utility costs among the public. The act is set to take effect immediately upon passage.