This bill mandates that public utilities provide specific information on customer bills when there is an approved increase in rates, charges, or schedules by the Board of Public Utilities. The legislation requires that a bill insert be included with the utility bill for affected customers, detailing the nature of the rate increase. The insert must be presented in 12-point font, written in plain language, and available in both English and Spanish. It should contain an itemized list of the increases and an explanation of the reasons behind them.

The intent of the bill is to enhance transparency in public utility billing practices and promote accountability. By ensuring that customers are informed about rate changes and the rationale behind them, the bill aims to empower consumers and improve their understanding of utility costs. The act is set to take effect immediately upon passage.