This bill mandates the Division of Developmental Disabilities within the Department of Human Services to develop and distribute a satisfaction survey aimed at evaluating support coordination agencies. The survey will be sent to clients who use these agencies, which assist individuals with developmental disabilities in accessing various services. The results will be converted into a star rating system, ranging from one to five stars, and these ratings will be updated quarterly and made available on the division's website.
The bill defines a support coordination agency as one that helps individuals with developmental disabilities access medical, social, educational, and other necessary services. It is set to take effect 90 days after enactment, although the Assistant Commissioner of the Division of Developmental Disabilities is authorized to take any necessary administrative actions in advance to ensure its implementation.