This bill mandates that the New Jersey Motor Vehicle Commission (MVC) provide walk-in services at all agency locations for at least two full days each week. The intention behind this legislation is to enhance accessibility for customers, particularly those who may not have access to online services or scheduling due to a lack of email or computer resources.

Additionally, the bill stipulates that all walk-in customers must be served on a first-come, first-served basis for all commission services. The act is set to take effect on the first day of the third month following its enactment, although the MVC is permitted to take necessary anticipatory actions to implement the new provisions.