This bill mandates that the New Jersey Motor Vehicle Commission (MVC) provide walk-in services at all agency locations for at least two full days each week. The intention behind this legislation is to enhance accessibility for customers, particularly those who do not have access to email or the internet, thereby ensuring that all individuals can receive necessary services without the need for prior online scheduling.

Additionally, the bill stipulates that all walk-in customers must be served on a first-come, first-served basis for all commission services. This approach aims to streamline the service process and reduce wait times for individuals seeking assistance at MVC locations. The act is set to take effect on the first day of the third month following its enactment, although the MVC is permitted to take preliminary actions to prepare for its implementation.