The Ease of Doing Government Business Act mandates that all State and local government entities providing direct services to the public conduct a comprehensive review of their operations within 180 days of the bill's enactment. This review aims to identify methods to streamline and expedite government transactions, including the issuance of licenses, permits, and certifications. Additionally, the heads of these entities are required to annually assess their transactional services to enhance efficiency, reduce redundancies, and eliminate waste, while ensuring compliance with existing legal obligations.

Furthermore, the bill encourages the implementation of online resources and automated services to improve the efficiency of service delivery. These technologies must utilize plain language and provide clear instructions, allowing users to select their preferred language for services. The Act also establishes mechanisms for individuals to provide feedback on their transaction experiences, which government entities must review within 30 days and consider for future improvements in service delivery.