This bill mandates that all State departments, agencies, and instrumentalities submit annual reports to the Governor, the Legislature, and the Office of Information Technology (OIT) regarding proposed technology upgrades. The reports must outline strategies for enhancing digital services to improve constituent interactions and for improving remote work capabilities for employees. Specifically, departments are required to conduct user research, implement feedback-driven changes, procure updated hardware and software, and digitize processes to ensure continuity during emergencies.

Additionally, the OIT is tasked with providing its own annual report that includes recommendations for improving constituent services and remote work through upgraded technology. This report will cover strategies for transitioning to cloud computing, integrating data into a single portal, ensuring secure access to information, and moving remote work technology to a web portal format. The bill aims to enhance the efficiency of State government operations and ensure that services remain accessible during emergencies.