This bill mandates the New Jersey Motor Vehicle Commission (MVC) to conduct a study comparing online transactions processed through its website with those processed in-person at MVC agencies. The study will evaluate various aspects, including the productive efficiency, operational throughput, and marginal cost of each transaction type. The MVC is required to define "operational throughput" as the number of transactions processed within a specific timeframe.

The Chief Administrator of the MVC must submit a detailed report of the study's findings to both the Governor and the Legislature within six months of the bill's effective date. The bill will take effect immediately and will expire upon the submission of this report.