This bill mandates the New Jersey Motor Vehicle Commission (MVC) to conduct a study comparing the efficiency and costs of online transactions versus in-person transactions at MVC agencies. The study will focus on three key areas: the productive efficiency of each transaction, the operational throughput (the number of transactions processed in a given time), and the marginal cost of each transaction for both online and in-person methods.
The Chief Administrator of the MVC is required to submit a detailed report of the study's findings to the Governor and the Legislature within six months of the bill's effective date. The bill will take effect immediately and will expire upon the submission of this report.