This bill mandates that the New Jersey Motor Vehicle Commission (MVC) provide walk-in services to customers at least two full days per week at all agency locations across the state. The intention behind this legislation is to enhance accessibility for individuals who may not have access to online services, such as those without email or computer capabilities. Additionally, the bill stipulates that all walk-in customers must be served on a first-come, first-served basis for all commission services.

The act is set to take effect on the first day of the third month following its enactment, although the MVC is permitted to take necessary anticipatory actions to implement the provisions of the bill prior to this date. This initiative aims to improve customer service and ensure that all individuals have the opportunity to access essential services provided by the MVC.