This bill mandates the Division of Consumer Affairs in the Department of Law and Public Safety to gather and analyze specific data regarding the processing of applications for professional and occupational licenses. The division is required to compile a report detailing various metrics, including the number of outstanding and incomplete applications, the average processing time, funding for employee retention, and the categorization of incoming calls from applicants. This report must be submitted to the Governor and the Legislature within six months of the bill's enactment.

Furthermore, the bill stipulates that the Attorney General, or a designated representative, will create and implement training programs tailored to new employees responsible for processing initial applications. Additionally, the Attorney General is tasked with evaluating the potential for outsourcing call intake and response services to organizations that assist individuals seeking licensure in specific professions. The act will take effect immediately, with the provisions related to the report expiring upon its submission.