This bill mandates the Division of Consumer Affairs within the Department of Law and Public Safety to gather and analyze specific data regarding the processing of applications for professional and occupational licenses. The division is required to compile a report detailing the number of outstanding initial license applications, the average processing time for these applications, the frequency of incomplete applications, and the funding allocated for employee retention and IT improvements. This report must be submitted to the Governor and the Legislature within six months of the bill's enactment.

Furthermore, the bill stipulates that the Attorney General, or a designated representative, will create and implement training tailored to new employees responsible for processing initial licensure applications. Additionally, the Attorney General is tasked with evaluating the potential for outsourcing call intake and response services to organizations that assist individuals in obtaining licenses for specific professions or occupations. The act will take effect immediately, with the provisions of section 1 expiring upon the report's submission.