This bill mandates the Department of Education to create and maintain a comprehensive tracking system for all state complaints related to special education services. The new section, RSA 186-C:5-a, outlines specific information that must be included in the tracking system, such as the date the complaint was filed, contact information for the complainant, details about the respondent (including the public school and any law firm involved), a summary of the allegations, key dates in the complaint process, status updates, and the outcome of the complaint. Additionally, the department is required to publish summaries of complaints and their outcomes on its website while ensuring compliance with privacy laws by redacting personally identifiable information.

Furthermore, the bill stipulates that the Department of Education must produce an annual report starting in 2026, summarizing the complaint data from the previous calendar year. This report will include the total number of complaints filed, the number resolved, an analysis of patterns or systemic issues, and actions taken to address these issues. The effective date for this act is set for September 1, 2025, and it is projected to have a fiscal impact of less than $10,000 for each fiscal year from 2025 to 2028.