This bill mandates the Department of Education to create and maintain a comprehensive tracking system for all state complaints related to special education services. The new section, 186-C:5-a, outlines specific information that must be included in the tracking system, such as the date the complaint was filed, contact information for the complainant and respondent, a summary of the allegations, key dates in the complaint process, status updates, and the outcome of the complaint. Additionally, the department is required to publish summaries of all state complaints and their outcomes on its website within 30 days of the final decision, ensuring that personally identifiable information is redacted to comply with privacy laws.

Furthermore, the bill stipulates that the Department of Education must produce an annual report starting in 2026, summarizing the state complaint data, including the total number of complaints filed, resolutions, and any systemic issues identified. This report will be publicly available and shared with relevant stakeholders, including the office of the special education advocate and the education committees of the House and Senate. The effective date for this act is set for September 1, 2025.