The proposed bill, known as the Certified Help Options in Claims Expertise for Veterans Act, aims to establish regulations for individuals providing assistance with veterans' benefits claims. It defines key terms such as "compensation," "veterans benefits matter," and "person," while outlining the requirements for individuals acting as veterans' agents or attorneys. Specifically, it mandates that such individuals must be recognized by the Secretary of Veterans Affairs and prohibits them from receiving compensation for referrals or services rendered within a one-year period following a veteran's active duty release unless a waiver is signed. Additionally, the bill stipulates that compensation must be contingent on an increase in benefits awarded and sets limits on fees and payment structures.

The bill also includes provisions for transparency and ethical conduct, requiring individuals to provide written disclosures about their services and to avoid guaranteeing specific outcomes. It emphasizes the importance of protecting clients' personal information and mandates background checks for those accessing sensitive data. Violations of the act would be classified as deceptive trade practices, subjecting offenders to penalties under the Uniform Deceptive Trade Practices Act. Importantly, the act clarifies that it does not affect the existing regulations for accredited representatives or state and county veterans service officers.