The bill aims to revise laws concerning the Office of the Child and Family Ombudsman by establishing confidentiality for matters under investigation. It stipulates that all information received, collected, and maintained by the office is to be treated as confidential and cannot be disclosed or disseminated, except under specific circumstances outlined in the bill.

Additionally, the bill allows for the disclosure of records to a court for in camera inspection if relevant to a court issue, and the court may permit further disclosure if deemed necessary for a fair resolution. However, it maintains the confidentiality of the identity of individuals who contact or request assistance from the ombudsman, ensuring their privacy is protected.