The proposed bill aims to relieve telephone companies and telecommunications carriers from the obligation to provide services in areas identified by the Federal Communications Commission (FCC) as having the necessary telecommunications infrastructure to support voice over Internet protocol (VoIP) services. Specifically, it introduces a new section in Minnesota Statutes, chapter 237, which states that if a company is not required to offer service in such an area, it must notify the Public Utilities Commission and inform customers about the dispute resolution process regarding the FCC's identification of their location.

To facilitate dispute resolution, the bill establishes the Office of Broadband Development as the authority responsible for addressing conflicts over whether a location has the required telecommunications infrastructure. Customers disputing the FCC's designation must notify the Office, which will then inform the relevant telecommunications provider. The bill outlines a timeline for responses and resolutions, requiring the state broadband director to make a determination within 15 business days. If the director confirms the FCC's identification of the area as having the necessary infrastructure, the company is relieved of its service obligation; conversely, if the area is determined to lack such infrastructure, the company must continue to provide service.