The bill establishes a pilot program for a web-based single administrative structure and delivery system for nonemergency medical transportation under medical assistance and MinnesotaCare, to be implemented by January 1, 2026. The program will involve one or two pilot projects across at least two counties, excluding metropolitan counties, and will operate for three years. The new system aims to enhance communication between payers and transportation providers, provide clients with access to ride scheduling and real-time trip monitoring, determine eligibility and service levels in real-time, facilitate on-demand reporting, expedite payments to providers, and collect feedback on service quality.

Additionally, the bill mandates that by February 1, 2027, and annually thereafter while the pilot program is active, the commissioner of human services must submit a report to the relevant legislative committees regarding the pilot programs. This report will provide insights into the effectiveness and operational aspects of the new delivery system for nonemergency medical transportation.