The bill establishes an Office of Patient Protection in Minnesota, aimed at assisting consumers with issues related to access and quality of health care. The office will advise the legislature on strategies to reduce consumer health care spending and improve experiences by simplifying processes for consumers. A director, appointed by the governor, will lead the office, which will operate independently from other state agencies and will not provide health care or insurance services.

The Office of Patient Protection will have several responsibilities, including implementing procedures to assist consumers facing restrictions on patient choice, service denials, and quality of care reductions. It will collaborate with consumer assistance programs to address inquiries related to public and private insurance coverage, collect and disseminate information on health plan quality and patient satisfaction, and report annually to the legislature on its activities and recommendations for policy improvements.