The bill establishes the Office of Patient Protection in Minnesota, which is tasked with assisting consumers regarding access and quality of health care, as well as advising the legislature on strategies to reduce health care spending and improve consumer experiences. The office will be directed by a governor-appointed director and will operate as a distinct entity, separate from other state agencies, without engaging in the provision of health care or health insurance.

The responsibilities of the Office of Patient Protection include implementing procedures to assist consumers facing issues such as denials of service and reductions in care quality, collaborating with consumer assistance programs, collecting and making accessible information on health plan quality and patient satisfaction, and reporting annually to the legislature on its activities and recommendations for policy improvements.