The bill amends the Motor Vehicle Service and Repair Act to enhance consumer protections for customers of motor vehicle repair facilities in Michigan. Key provisions include requirements for repair facilities to provide customers with a written estimate that details applicable fees and anticipated storage charges before commencing work. Additionally, the bill prohibits facilities from charging customers for work or parts beyond the estimated price without obtaining the customer's informed consent. It also mandates that customers be informed of their rights regarding replaced parts and storage charges, and it requires facilities to comply with truth in lending laws when financing repairs.

Further amendments clarify the process for obtaining customer waivers regarding estimates and outline the responsibilities of repair facilities when a customer declines repairs after being informed of potential costs exceeding the estimate. The bill emphasizes the need for transparency in pricing and the necessity for facilities to display their registration prominently. Overall, these changes aim to ensure that customers are well-informed and protected throughout the repair process, while also holding repair facilities accountable for their practices.

Statutes affected:
House Introduced Bill: 257.1307, 257.1332