The bill amends the 1939 Public Act 3, which regulates public and private utilities in Michigan, to enhance protections for senior citizens and eligible customers during the heating season. Key provisions include requirements for utility providers to identify senior citizen customers through various methods, such as customer interviews and bill inserts that inform them about critical care programs and affordability options. Starting November 1, 2025, providers must automatically enroll senior citizens in winter protection programs and cannot disenroll them unless they move or pass away. Additionally, the bill mandates that providers report annually on the number of senior citizens enrolled in these programs.

The bill also introduces new definitions and protections for eligible customers, including those with children under 16 years of age. It prohibits electric utilities from shutting off service to eligible customers during the heating season for nonpayment, provided they apply for state or federal heating assistance. The bill outlines the notification process for customers regarding potential service shutoffs and establishes an educational program to inform eligible customers about their rights and benefits. Overall, the legislation aims to ensure that vulnerable populations, particularly seniors and low-income families, are protected from service interruptions during the cold months.

Statutes affected:
House Introduced Bill: 460.9, 460.10