The bill amends the Mental Health Code by introducing new provisions related to mediation for disputes involving recipients of mental health services. It mandates that recipients or their representatives be offered the opportunity to request mediation to resolve disputes with community mental health services programs or their contracted service providers regarding the planning and provision of services. The bill specifies that the community mental health services program must notify recipients of their right to mediation at the initiation of services and annually thereafter. Additionally, it establishes requirements for mediators, including their training and independence from the dispute, and outlines the process for mediation, including timelines for initiation and completion.

Furthermore, the bill modifies existing language in sections 206a and 429, clarifying the roles of individuals involved in the mediation process and the responsibilities of the community mental health services program. It emphasizes that mediation must be completed within a specified timeframe and that a legally binding document must be prepared if a dispute is resolved. If mediation does not resolve the dispute, a document indicating the unresolved status must be provided. The bill also requires contracted mediation organizations to report on the effectiveness of mediation in resolving disputes, ensuring accountability and oversight in the mediation process.

Statutes affected:
Senate Introduced Bill: 330.1206, 330.1429
As Passed by the Senate: 330.1206, 330.1429