The bill amends the Michigan Consumer Protection Act to enhance regulations surrounding the provision of veterans' benefit services. It specifies that individuals providing these services must be either employed by a government agency, accredited under federal laws, or authorized representatives of recognized veterans' services organizations. Notably, unaccredited individuals are restricted to offering only certain services that do not involve representing veterans or their family members as agents or attorneys. Additionally, the bill introduces stringent requirements for compensation related to veterans' benefit services, including the necessity for written agreements, limitations on fees, and prohibitions against charging initial fees or using international call centers for processing personal information.

Furthermore, the bill mandates clear disclosures to veterans and their families regarding the nature of the services being provided, including the lack of affiliation with government agencies and the availability of free services. It also requires that any promotional materials for events related to veterans' benefits include specific disclaimers about sponsorship and endorsement. The bill clarifies definitions related to compensation and recognized veterans' services organizations, ensuring that the protections for veterans are robust and comprehensive. Overall, these amendments aim to safeguard veterans from potential exploitation while seeking benefits.

Statutes affected:
Senate Introduced Bill: 445.903
As Passed by the Senate: 445.903