House Resolution No. [insert number] proposes to designate April 14-18, 2025, as National Public Safety Telecommunicators Week in Michigan. The resolution emphasizes the critical role that 911 public safety telecommunicators play in the emergency response system, highlighting their responsibilities in answering calls for police, fire, and medical assistance, as well as providing essential medical instructions and coordinating emergency personnel dispatch. With approximately 2,200 skilled telecommunicators serving a population of around ten million, the resolution acknowledges their unique abilities to manage stress, communicate effectively under pressure, and multitask in high-stakes situations.

The resolution also recognizes the significant impact of public safety telecommunicators, who process an average of 6.5 million 911 calls annually, serving as the first point of contact during emergencies. It notes the emotional and psychological challenges they face while maintaining composure and accuracy in traumatic situations. By declaring this week, the Michigan House of Representatives aims to celebrate and express gratitude for the dedication and professionalism of public safety telecommunicators, acknowledging their vital contributions to community safety and their specialized skill set in navigating complex emergency scenarios.