The resolution, introduced by several representatives, aims to declare February 2025 as 2-1-1 Month in Michigan. The 2-1-1 service, which has been operational since 2002, provides residents with free access to a wide range of health and human services, connecting them to local resources quickly and confidentially. The helpline is available 24/7 and has proven to be a vital resource during natural disasters, as well as for individuals seeking assistance with housing, job training, utility support, and food. In fiscal year 2024, the service received over 406,000 requests for help.
The resolution emphasizes the importance of the 2-1-1 service as a community asset and expresses gratitude for the dedicated advocates who respond to the needs of Michigan residents. By designating February 2025 as 2-1-1 Month, the resolution seeks to raise awareness about the valuable services offered through this helpline, particularly in relation to the date February 11th (2-11), which aligns with the service's name.