The proposed bill, titled "An Act relative to state agency phones," aims to enhance transparency and accountability in communications made by state agency employees. It introduces a new section to Chapter 7 of the General Laws, defining key terms such as "Agency" and "State-owned phone." The bill mandates that any agency employee making an outbound call to the public using a state-owned phone must ensure that the call displays a visible and returnable telephone number. Furthermore, it prohibits agencies from knowingly placing calls with blocked or concealed numbers, except in specific circumstances such as legal requirements or public safety concerns.

Additionally, the bill requires each agency to take reasonable measures to configure their telephone systems in compliance with these new regulations. The executive office of administration and finance is granted the authority to create necessary rules and regulations for the implementation of this section. The act is set to take effect 180 days after its passage.