The bill, introduced in the Massachusetts House of Representatives, authorizes the committee on Financial Services to conduct an investigation and study of several health insurance-related petitions. These petitions address various issues, including the need for adequate staffing in health insurance plans during evenings, weekends, and holidays, patient access to primary care services, accountability for uncollectible patient obligations, unpaid health insurance deductibles, the use of artificial intelligence in health communications, and the preauthorization process for healthcare services. Additionally, one petition proposes the establishment of a special commission to evaluate policies requiring bundled service packages from healthcare providers.

The committee is tasked with reporting the results of its investigation and any recommendations, along with necessary legislative drafts, to the General Court by December 31, 2026. This initiative aims to enhance the effectiveness and accessibility of health insurance and healthcare services in Massachusetts.