The bill mandates an annual report from the Office of Veterans Homes and Housing within the Executive Office of Veterans Services (EOVS) regarding the Massachusetts Veterans Homes at Chelsea and Holyoke. It outlines the Homes' mission to provide dignified care to veterans and details operational improvements made since EOVS's establishment in March 2023. Key initiatives include the implementation of an Electronic Medical Record (EMR) system, a comprehensive review of policies and procedures, and the establishment of an Ombudsperson program to address resident complaints. The report emphasizes the importance of quality assurance and performance improvement (QAPI) programs aimed at enhancing residents' quality of life. Financial appropriations for FY2025 are specified, with Chelsea receiving $53.1 million and Holyoke $34.3 million, alongside discussions of ongoing capital projects, including a new facility at Holyoke and redevelopment of the Chelsea campus for affordable housing.

Additionally, the bill introduces a new adult day health program at the Massachusetts Veterans Home in Holyoke, designed to serve 40 participants, with completion expected by 2028. It also highlights the accreditation status of both Homes, which have maintained full certification from the U.S. Department of Veterans Affairs (VA). The Chelsea facility received formal VA certification in March 2024 after a deficiency-free survey, while Holyoke was found to have no deficiencies in January 2025. Both Homes are committed to enhancing care quality through expanded clinical services, new facility construction, and effective quality assurance teams, reflecting the Healey-Driscoll Administration's dedication to improving services for Massachusetts veterans.