This bill amends Chapter 93 of the General Laws to enhance consumer protections for health club memberships. It introduces definitions for "automatic renewal" and "continuous service," requiring health clubs to clearly post membership categories and associated costs. Additionally, it mandates that health clubs maintain a bond to protect consumers in case of business closure or failure to honor cancellation rights. The bill also stipulates that health clubs must register with the office of consumer affairs before offering contracts and must notify the office of any permanent closures.

Furthermore, the bill outlines the rights of consumers to cancel contracts without penalty within five business days of receipt, and it specifies conditions under which contracts can be canceled due to the buyer's death, disability, or changes in health club operations. It also requires that contracts include clear cancellation policies and methods for notifying the health club of cancellation. The bill aims to ensure transparency in health club contracts and protect consumers from unfair practices, including automatic renewals and hidden fees.

Statutes affected:
Bill Text: 93-78