The bill amends Chapter 93 of the General Laws to enhance consumer protections for health club memberships. It introduces definitions for "automatic renewal" and "continuous service," requiring health clubs to clearly disclose membership categories and associated costs, including any discounts. Additionally, it mandates that health clubs maintain a bond to protect consumers in case of business closure or failure to honor cancellation rights. The bill also stipulates that health clubs must register with the office of consumer affairs before offering contracts and must notify consumers of their rights to cancel contracts within five business days without penalty.

Furthermore, the bill outlines specific requirements for health club contracts, including the prohibition of clauses that limit a buyer's ability to assert claims against the seller. It establishes clear procedures for cancellation in the event of a buyer's death or significant medical disability, and it requires refunds within ten business days of cancellation. The bill also addresses temporary closures of health club facilities, ensuring that consumers are informed and their accounts are frozen during such periods. Overall, the legislation aims to provide greater transparency and security for consumers engaging with health clubs.

Statutes affected:
Bill Text: 93-78