This bill amends Chapter 93 of the General Laws to enhance consumer protections for health club memberships. It introduces definitions for "automatic renewal" and "continuous service," requiring health clubs to clearly post membership categories and associated costs, including any discounts. Additionally, it mandates that health clubs maintain a bond based on the number of members, which serves as a safeguard for consumers in case the health club ceases operations or fails to honor cancellation rights. The bill also stipulates that health clubs must register with the office of consumer affairs before offering contracts and must notify the office of any permanent closures.

Furthermore, the bill outlines the rights of consumers to cancel contracts without penalty within five business days of receipt, and it specifies the conditions under which contracts can be canceled due to death, disability, or significant changes in service availability. It also requires that contracts include clear cancellation policies and methods for notifying the health club of cancellation. The bill emphasizes the need for transparency in automatic renewal terms and mandates that health clubs provide written acknowledgment of these terms to consumers. Overall, the legislation aims to create a more consumer-friendly environment in the fitness industry by ensuring clarity and accountability in health club contracts.

Statutes affected:
Bill Text: 93-78