The bill mandates the Massachusetts Department of Transportation (MassDOT) to compile an annual report on the performance management program for Regional Transit Authorities (RTAs) for Fiscal Year 2024. This report will evaluate key performance metrics such as ridership, customer service, asset management, financial performance, and safety, based on data collected under Bilateral Performance Management Memoranda of Understanding (MOUs) between MassDOT and the RTAs. The report highlights the recovery of RTA ridership post-pandemic, with many authorities exceeding pre-pandemic levels, and underscores the importance of state contract assistance (SCA) in funding operational needs and enhancing accountability. Additionally, the bill introduces new legal language that specifies reporting requirements for 15 RTAs regarding their unlinked passenger trips (UPT) performance, including baseline data and monthly targets.

Furthermore, the bill emphasizes the need for RTAs to develop and report on performance metrics related to asset management and safety, mandating the creation of transit asset management (TAM) plans and safety plans that include performance measures for fatalities, injuries, and safety events. It also introduces new performance metrics such as Average Distance from Target, On-Time Performance (OTP), and Scheduled Trips Operated (STO) for both fixed route and demand response services. The bill aims to enhance public transportation services through targeted funding, improved data collection, and performance evaluation, ultimately supporting the Commonwealth's climate change goals and improving service delivery for all residents.