The Bureau of Special Investigations (BSI) Annual Report for Fiscal Year 2024 details the agency's efforts in investigating public assistance fraud across various programs, including those managed by the Department of Transitional Assistance, the Department of Early Education and Care, and MassHealth. The report reveals that BSI opened 3,155 new investigations and completed a total of 5,704 investigations, uncovering $10,265,265 in fraud. It highlights that 10.2% of completed cases identified fraud, with an average fraud amount of $17,578 per case. The report also discusses operational changes, including the restructuring of the Fraud Investigations Unit and the Central Processing Unit, which increased staffing levels to enhance investigative capabilities. Additionally, the report introduces new legal language regarding the categorization of closed investigations, including terms such as Cancellations, No fraud determinations, and Intentional program violations (IPVs). It also mentions the introduction of a new online platform for reporting benefit fraud, referred to as benefit-fraud-online, aimed at encouraging public participation in fraud reporting. The report underscores BSI's commitment to combating fraud, improving the integrity of public benefit programs, and collaborating with other agencies to enhance operational efficiency.