The Bureau of Special Investigations (BSI) Annual Report for Fiscal Year 2024 details the agency's efforts in investigating public assistance fraud across various programs, including those managed by the Department of Transitional Assistance, the Department of Early Education and Care, and MassHealth. The report reveals that BSI opened 3,155 new investigations and completed a total of 5,704 investigations, uncovering $10,265,265 in fraud. It highlights that 10.2% of completed cases involved identified fraud, with an average fraud amount of $17,578 per case. The report also notes operational changes, including new hires that restored staffing levels and the introduction of new legal language to categorize closed cases, such as Cancellations, No fraud determinations, and Intentional program violations (IPVs), among others. Furthermore, the report discusses BSI's collaboration with the Attorney General's Office to enhance the referral process for fraud investigations, particularly concerning Personal Care Attendants (PCAs) who failed to report their income, leading to significant overpayments. BSI has recovered over $215,000 in public benefits from these cases and has made strides in data analytics and case management to improve investigation efficiency. The report emphasizes the importance of public involvement in reporting fraud, featuring a confidential hotline and a new online platform for benefit fraud reporting, which aims to enhance accessibility for citizens.