The bill titled "An Act relative to internet service provider data" seeks to enhance the privacy protections for customers of telecommunications and internet service providers in Massachusetts. It introduces a new section (Section 115) to Chapter 93 of the General Laws, which stipulates that these providers cannot collect, use, disclose, or disseminate personal information from customers without obtaining express written approval from the customer. Additionally, the bill prohibits providers from imposing surcharges on customers who do not consent to the collection of their personal information and ensures that services cannot be denied based on a customer's refusal to approve such data practices.

Furthermore, the bill mandates that providers are not allowed to sell a customer's personally identifiable information unless they have received explicit written authorization from the customer, who retains the right to revoke this authorization at any time. This legislation aims to strengthen consumer rights and privacy in the digital age, ensuring that individuals have control over their personal data and how it is used by service providers.