House Resolution No. by Representative Braud urges the Louisiana Department of Transportation and Development (DOTD) to conduct a study on the feasibility of implementing uniform toll signage, toll dispute procedures, and customer service centers at all toll facilities within a specified radius. The resolution highlights ongoing issues related to toll operations in Louisiana, particularly concerning the Belle Chasse Bridge, Louisiana 1 Highway Bridge, and Lake Pontchartrain Causeway Bridge. It points out the lack of clear toll fee signage, excessive and inconsistent administrative fees charged to residents, and the absence of an effective appeals process for disputing these fees, which have negatively impacted local businesses and residents.

The resolution calls for the DOTD to submit a written report to the House Committee on Transportation, Highways, and Public Works by February 1, 2027, detailing its findings on establishing uniform toll signage, efficient toll dispute procedures, and the potential benefits of creating customer service centers at toll facilities. This initiative aims to address the complications faced by residents, business owners, and customers due to the current toll operations and to improve the overall toll collection experience in the state.