House Resolution No. by Representative Braud urges the Louisiana Department of Transportation and Development (DOTD) to study the feasibility of implementing uniform toll signage, toll dispute procedures, and customer service centers at all toll facilities within a specified radius. The resolution highlights ongoing issues related to toll collections and operations at the Belle Chasse Bridge, Louisiana 1 Highway Bridge, and Lake Pontchartrain Causeway Bridge, including excessive and inconsistent administrative fees, a lack of clear toll fee signage, and a challenging appeals process for residents. These issues have reportedly impacted local businesses and residents, leading to significant financial burdens and complications in navigating toll-related matters.

The resolution calls for DOTD to submit a written report by February 1, 2027, detailing its findings on establishing uniform toll signage, efficient toll dispute procedures, and the potential benefits of customer service centers at toll facilities. This initiative aims to address the concerns raised by residents and business owners, improve transparency in toll operations, and enhance the overall experience for those utilizing the toll bridges in Louisiana. A copy of the resolution will be transmitted to the secretary of the DOTD for further action.