House Bill No. by Representative Braud seeks to improve toll operations in Louisiana by implementing several key changes to existing law. The bill mandates the installation of clear toll signage that displays real-time toll prices based on vehicle classification and residency status. It introduces definitions for terms such as "toll-by-plate," "toll collection facility," and "toll customer service center." Notably, the maximum allowable administrative fee for toll violations is reduced from twenty-five dollars to six dollars, with a cap of $48 on total administrative fees charged to an individual within a 12-month period.

Additionally, the bill establishes a structured process for disputing toll charges, allowing vehicle owners to contest violations by submitting a declaration of dispute with supporting documentation. It provides specific grounds for disputing charges, such as proving that the vehicle was not owned by the disputing party at the time of the violation. The legislation also requires toll customer service centers to be located within a five-mile radius of all toll facilities and outlines exemptions from toll fees for certain government vehicles and those displaying disabled-veteran license plates, limited to two vehicles per employee's household. Overall, the bill aims to enhance transparency, customer service, and the efficiency of toll collection and dispute resolution processes.

Statutes affected:
HB896 Original: 48:1(B)(9)