House Bill No. [insert number] introduces the Broadband and Cable Price Notice Act, which establishes a framework for notifying customers about price increases for broadband internet and cable services in Louisiana. The bill mandates that service providers must give clear and conspicuous written notice to affected customers at least 30 days before any price increase takes effect. In cases where the price increase is due to circumstances beyond the provider's control, they must notify customers as soon as practicable, but no later than the next billing cycle. Customers are granted the right to cancel or downgrade their service without incurring early termination fees if they notify the provider within the specified time frame.
The bill outlines specific requirements for the content and delivery of the written notice, including itemized charges, the effective date of the increase, and the customer's rights. It also stipulates that violations of this act are considered unfair or deceptive trade practices, allowing the attorney general to enforce compliance through various legal remedies. The act is designed to enhance transparency and protect consumer rights without imposing rate regulations, and it will take effect on January 1, 2027.