House Bill No. by Representative Knox aims to establish a new chapter in the Louisiana Revised Statutes concerning the reimbursement of utility overcharges. The bill defines key terms such as "customer" and "utility provider," and mandates that utility providers who have overcharged customers must reimburse the overcharged amount in full by the next billing cycle. If a customer has terminated their service, the utility provider is required to send the reimbursement to the customer's last known address within thirty calendar days.

Additionally, the bill stipulates that utility providers must label the reimbursement as an "overcharge reimbursement." This legislation seeks to ensure transparency and accountability in the utility billing process, providing clear guidelines for both customers and utility providers regarding the handling of overcharges.