House Resolution No. ___, introduced by Representative Echols, urges the Department of Insurance to provide an annual report on complaints against property and casualty insurance companies. This report is intended to enhance transparency and legislative oversight regarding consumer protection, particularly in cases of unpaid or denied claims. Currently, there is no legal requirement for the Department to report on the volume and resolution of these complaints, which the resolution seeks to address.
The resolution outlines specific details that the Department of Insurance must include in the report, such as the total number of complaints received, the nature of these complaints with a focus on unpaid claims, the outcomes of any regulatory actions taken, and any observed trends in complaints. The report is to be submitted to the House and Senate insurance committees by March 1st each year, ensuring that lawmakers have the necessary information to oversee the insurance industry effectively. A copy of the resolution will also be sent to the commissioner of insurance.