House Resolution No. ___, introduced by Representative Echols, urges the Department of Insurance to provide an annual comprehensive report on complaints against property and casualty insurance companies. This report is intended to enhance transparency and legislative oversight regarding consumer protection, particularly in cases of unpaid or denied claims. Currently, there is no statutory requirement for such reporting, which the resolution seeks to address.
The resolution specifies that the Department of Insurance must submit the report to the House and Senate committees on insurance by March 1st each year. The report should include the total number of complaints received, details about the nature of these complaints, particularly those related to unpaid or improperly denied claims, the number of complaints leading to regulatory actions, and any observed trends in complaints and responses from the commissioner of insurance. This initiative aims to ensure accountability within the insurance industry and better protect consumers.