House Resolution No. by Representative Echols urges the Louisiana Department of Insurance to annually submit a comprehensive report detailing the number of complaints received against property and casualty insurance companies. This resolution emphasizes the importance of transparency in the insurance industry, particularly regarding complaints related to unpaid or denied claims, to ensure legislative oversight and consumer protection. Currently, there is no statutory requirement for the Department to report on these complaints, which the resolution seeks to address.
The requested report should include the total number of complaints received in the previous calendar year, specifics about the nature of the complaints, particularly those concerning unpaid or denied claims, and the number of complaints that led to regulatory or enforcement actions. Additionally, the report should identify any trends or patterns in the complaints and the actions taken by the commissioner of insurance. The Department is required to submit this report to the House and Senate committees on insurance by March 1st each year.