Senate Resolution No. urges the Louisiana Department of Insurance to take action to protect residents from being improperly included in claims information exchanges when they inquire about coverage or report a loss without making a formal claim for payment. The resolution highlights that claims information exchanges are utilized by the insurance industry to inform pricing and underwriting decisions, and they can collect up to seven years of claims data. It emphasizes that under Louisiana law, a report of a loss or a question regarding coverage does not constitute a claim unless there is a demand for payment, and that consumers often face challenges in verifying or disputing potentially inaccurate information, which can lead to unjustified premium increases or denials of coverage.
The resolution calls for the Department of Insurance, as the state regulator and advocate for insurance consumers, to regularly review reporting practices to identify trends and address systemic issues. This review is intended to enforce standards that protect consumers while promoting a competitive and fair insurance marketplace. A copy of the resolution will be sent to the commissioner of insurance to ensure awareness and action on this matter.