This bill amends R.S. 33:4071(F)(1) and (2) to enhance the powers and duties of the sewerage and water board in New Orleans regarding the adjustment of customer billing for sewerage and water services. The new provisions allow the board to adopt rules that authorize the adjustment, release, or extinguishing of any indebtedness from a customer's bill in specific circumstances. These include instances of error due to equipment or process failures, particularly when the board generates inaccurate invoices, and situations where an employee fails to properly read a customer's water meter or fails to submit an invoice for two or more consecutive months.

The amendments specifically clarify the conditions under which the board can exercise its authority to compromise customer indebtedness. The language emphasizes that adjustments are limited to cases where the board's errors have directly increased a customer's bill. This legislative change aims to provide more equitable billing practices and ensure that customers are not unfairly penalized for mistakes made by the board or its employees.

Statutes affected:
HB225 Original: 33:4071(F)(1)
HB225 Engrossed: 33:4071(F)(1)
HB225 Enrolled: 33:4071(F)(1)
HB225 Act : 33:4071(F)(1)