The bill establishes regulations regarding the use of automated software programs, or "bots," for purchasing event tickets online. It defines key terms such as "authorized entry," "bot," "event," and "ticket," and prohibits the use or creation of bots to exceed posted ticket purchase limits, manipulate electronic sales systems, or bypass security measures intended to ensure fair access to tickets. Ticket sellers are required to report any known violations to the attorney general within five days, and individuals can also report violations through a newly established electronic reporting system.
The enforcement provisions grant the attorney general the authority to take civil action against violators, which includes the ability to seek injunctions, enforce compliance, and impose civil penalties of up to $10,000 for each violation. In cases of violations of an injunction, penalties can increase to as much as $100,000. This legislation aims to protect consumers and ensure fair access to event tickets by curbing the misuse of technology in ticket sales.