The proposed bill establishes new regulations regarding the disconnection of utility services for residential customers in Florida. It creates a new section, 366.043, which prohibits electric, public, and water utilities from disconnecting service for nonpayment under certain conditions, such as when the forecasted heat index is at or above 90 degrees Fahrenheit or the temperature is at or below 32 degrees Fahrenheit for specified durations. Additionally, the bill mandates that utilities waive reconnection and late fees under similar circumstances and requires them to provide clear communication regarding their disconnection policies and available payment assistance options to customers.

Furthermore, the bill stipulates that utilities cannot disconnect service on weekends or holidays and must wait until an account is at least 60 days past due before proceeding with disconnections. It also allows utilities to voluntarily suspend disconnections during extreme weather events or emergencies to protect customer health and safety. Violations of these regulations would result in penalties, including liability for damages to unlawfully disconnected customers. The act is set to take effect on July 1, 2026.