The proposed bill establishes new regulations for individuals and entities providing assistance with veterans benefits, codified as section 501.9741 of the Florida Statutes. It defines key terms such as "compensation," "provider," and "veterans benefits matter," and prohibits individuals from receiving compensation for merely referring clients to providers. Compensation for services rendered is allowed only under specific conditions, including a signed written agreement that outlines the terms of engagement and requires the veteran's acknowledgment of their rights to free services. Providers must also deliver both oral and written disclosures about their services, ensuring clients are aware of alternative free resources available to them.
Additionally, the bill sets forth various prohibitions and requirements for providers, including the prohibition of charging initial fees or interest on payment plans, and mandates that providers complete a background screening before entering into agreements with veterans. In the event of a veteran claimant's death, any expected compensation must be waived, and payment plans must be terminated. Violations of these regulations are classified as deceptive and unfair trade practices, subjecting offenders to penalties under the Florida Deceptive and Unfair Trade Practices Act. The bill aims to protect veterans from exploitation and ensure they receive fair and transparent assistance in navigating their benefits.